This beginner’s VPN guide starts with checking your account dashboard after purchase, then walks through confirming your plan, getting a subscription, installing a client, importing the configuration, choosing a route, and testing apps. First, make sure one target website loads. Then adjust routing and device settings as needed—it’s easier to pinpoint problems than changing everything at once.
It helps to understand what each part does: your account manages your plan; your plan provides data and service benefits; your subscription link lets the client retrieve route settings; and the client establishes the connection on your device. A successful payment doesn’t mean the client is configured, and seeing a route list doesn’t mean every app is using an international connection.
After purchase, confirm your plan is active
If you haven’t created an account yet, VPNLogo doesn’t require an email address—you can create an account with a username and password. Keep your login details safe, then open the account dashboard to check your order and plan status. Once the payment page shows success, return to the dashboard and confirm your plan is active rather than relying on a payment screenshot.
We support Alipay, WeChat Pay, and USDT. If an order is still processing, first check that the payment result, order status, and account details match—don’t rush to pay again. If you’ve been charged but your plan benefits haven’t updated, keep your order details and submit a support ticket through the dashboard. Never post payment records or account passwords in public discussions.
| Billing option | Plan price | Data allowance | Best for |
|---|---|---|---|
| Monthly plan | ¥9.9 / 60GB, ¥18 / 250GB, ¥28 / 500GB per month | Monthly data resets on the plan’s renewal date | Regular use; choose a tier based on your actual usage |
| Permanent data package | ¥158 / 300GB、¥358 / 1000GB、¥658 / 3000GB | Never expires; use it until it runs out | Occasional use; choose based on how much data you need |
A data allowance isn’t a promise of speed, and a permanent data package isn’t unlimited data. If you upgrade a monthly plan mid-cycle, the price difference is prorated based on the remaining days. For a full comparison of plan benefits, check the plans page. You don’t need to upgrade just to install a client.
Get your subscription and protect the link
Once your plan is active, find the subscription or client configuration option in the dashboard. A subscription link isn’t just a regular help page URL—it usually contains credentials used to retrieve your personal configuration. Copy it using the dashboard’s copy button. If you choose one-click import, your browser may ask permission to open the client; this only sends the configuration to the app and doesn’t connect you.
To import manually, look in the client for “Add subscription,” “Import from URL,” or a similar option. Paste the full link and update it. Button names vary by client. A successful import shows selectable routes or a policy group—not just a subscription name. If the route list is empty, check that your plan is active, the link is complete, and the update didn’t report an error.
Don’t guess the configuration format from its name. Shadowsocks, VMess, Trojan, VLESS, Hysteria2, and TUIC are different proxy protocols or implementations, and support depends on the client and its core version. A “subscription” may contain a set of protocol links or a complete configuration file. The client must support the format; changing the file extension won’t convert it.
Install a client for your device
Choose a compatible client and follow the instructions from the dashboard download page. Installation differs across Windows, macOS, Android, iOS, and Linux, so follow the dashboard’s instructions rather than treating screenshots for another platform as universal steps. Sign in to get the client and subscription. The iOS download option requires an active plan.
- Windows: After installation, make sure the app launches correctly. System proxy mode mainly affects apps that follow your system proxy settings. To route more traffic, follow the guide to configure TUN or virtual network adapter mode and grant any required permissions.
- macOS: First launch may require system approval, a network extension, or proxy settings. Grant permission only after confirming the app’s source matches the dashboard instructions. Don’t disable system protections just to troubleshoot.
- Android: The first time you connect, Android will usually ask for permission to set up a VPN connection. After granting permission, check the app’s connection status. If it often disconnects when the screen is locked, check whether the system is restricting its background activity.
- iOS: Getting the client may depend on your App Store region and whether the app is available there. Installing the app and adding a VPN configuration are separate steps. Don’t treat a device management profile from an unfamiliar source as a regular subscription import.
- Linux: Configuration differs between desktop clients and command-line cores. Check your distribution, processor architecture, and required permissions before following the instructions. Avoid running multiple processes that compete for the same proxy port.
If you already use another proxy tool, quit it before starting this client. Multiple apps changing system proxy settings, DNS, or virtual network routes can leave everything appearing active while websites fail to load. You don’t need to create a new system VPN connection manually before importing, unless the relevant guide specifically says to.
After importing, choose a route and connect
Update the subscription, expand the route list, and choose an exit location that matches the target service’s regional requirements. Then connect. VPNLogo offers routes in 110+ countries / 160+ routes, but coverage doesn’t mean every website accepts every exit location. For your first setup, stick with one verified option. Don’t keep switching regions while trying to sign in to the same account.
Route labels such as direct, relay, and IEPL describe different network paths. Direct generally means connecting to an overseas server from your local network; a relay routes traffic through an entry server before it reaches the exit; IEPL refers to a dedicated transmission link. The actual entry and exit setup depends on the service details. A label alone can’t guarantee access to a particular website.
Protocol names aren’t speed rankings either. Hysteria2 and TUIC are based on QUIC and typically rely on UDP connectivity; they may not work on networks that restrict UDP. Trojan uses TLS, while VMess and VLESS can use different transport methods. Beginners should start with routes configured in the dashboard and avoid changing ports, transport settings, or certificate verification options.
- Confirm the subscription updated and that routes or a policy group appear.
- Choose an exit location that meets the target service’s regional requirements and note your selection.
- Connect the client and grant any required network permissions.
- Keep the routing mode recommended by the guide and visit the target website in your browser.
- Once the website works, test your usual apps. Set up conveniences such as launch at startup last.
Check your exit location, DNS, and routing
When the client says “Connected,” it usually means the local proxy or tunnel has started. That alone doesn’t prove requests are using your selected exit. Visit a trusted exit IP lookup page and compare the results before and after connecting with your chosen location. If the lookup page is set to go direct in rule mode, the result may not change; check the connection logs to see whether a rule caused this.
Next, test your browser and target app separately. Some apps follow the system proxy; others make connections directly. Browser extensions may also override proxy settings. If a website loads in your browser but a desktop app fails, first check whether the app’s requests reach the client. Then consider TUN mode or adjusting rules as supported by the guide. Don’t assume the entire route is down.
DNS translates domain names into addresses. A DNS leak generally means queries that should follow the expected resolution path are instead sent to an unintended resolver; a resolver’s different geographic location alone isn’t enough to prove a leak. Browser encrypted DNS, system DNS, and client DNS may use different paths. Check the active mode, resolution settings, and logs together.
- ✅ Check the exit: After connecting, verify the exit location and whether lookup requests match a proxy rule.
- ✅ Test your apps: Open a website and the apps you actually use; don’t rely on the client’s status icon alone.
- ✅ Check DNS: Compare resolver details and logs to confirm queries follow the configured path.
- ✅ Check routing: Make sure local services and target international services use their intended paths without unnecessary detours.
- ❌ Don’t treat one failed page load as proof that your account is invalid, or keep refreshing instead of troubleshooting.
If you temporarily switch to global proxy mode for comparison, restore your original rule mode when testing is done. Global proxy mode doesn’t necessarily route all traffic from the entire device. Whether it covers a particular app depends on the system proxy, TUN, routing, and exclusion rules in effect.
Troubleshoot by symptom
Subscription update fails or the format isn’t supported
First, make sure you copied the subscription URL, not the dashboard login URL. Then check that the client supports the format provided by the dashboard. An older client may not recognize a protocol or field in the configuration; update it as instructed by the dashboard and try again. Don’t repeatedly submit the link to online converters or remove fields at random to see if it works.
Routes are selectable, but no websites load
Pause other proxy tools and confirm the current app is actually running. Check for connection timeouts, DNS resolution failures, or permission errors. Try another route that meets the region requirements for comparison, changing only one variable at a time. If regular internet access also fails, troubleshoot your local network first.
Websites load, but the target service reports a region or account issue
Your network exit is only one factor a service may consider. Account region, sign-in status, and site rules can also affect the result. Check the service’s supported regions and account messages; changing routes doesn’t guarantee that you’ll get around its rules. Keep a stable exit and avoid frequently changing your sign-in environment just to test.
Regular internet access stops working after you close the client
Restart the client, then use its built-in stop or quit option to restore the system proxy and routing. If the app crashed, follow the relevant platform guide to check for leftover system proxy settings. Don’t mass-delete network adapters or edit the system routing table without understanding the effects.
Before the end of day one, check these items
Once your usual apps work, note the verified route, client mode, and any essential settings. If a problem comes up later, these notes can help you tell whether the subscription, network, or app has changed. Subscription updates and client updates are separate: the former refreshes route settings, while the latter updates the app. Follow the dashboard instructions for each.
VPNLogo allows unlimited simultaneous devices, but you must install, import, and test the client on each one. A successful setup on one device doesn’t mean the others are configured. Our privacy policy is “anonymous, no logs.” This doesn’t mean a service can’t recognize your sign-in, browser storage, or account activity, so manage passwords and sessions carefully.
You can request a full refund for any reason within 7 days of your first payment. Decide whether the service suits your long-term needs by testing it with your own network and apps—not just a single speed test.